bug_report
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Mr. Patrick Ward Perkins
Hi!
Just been trying out the B-Roll feature - sadly after several attempts, I can't log into my Artlist account.
I tried just through Firecut extension (when it opens Chrome)
Then I tried already being logged in to Artlist on Chrome
Then I tried logging in and logging out on Chrome to be sure I was logged out
But none of these got me logged in, and only resulted in the error message about "if this persists, try logging in & out etc"
Looking forward to this feature! Thanks for the hard dev work.
patrick ~
App version: 1.1.58, Platform: cep
Suhail from FireCut
Hi Patrick, thanks for reporting. We'll try to get this up and running again. Unfortunately this is a bit of an experimental integration for us so we do run into issues with it.
In the meantime, I would suggest using Storyblocks (it's included in your FireCut subscription! See the usage rights in the EULA in your dashboard) if it is suitable. We have partnered with them to bring their premium assets and it is significantly more reliable in terms of availability!
Will let you know when we're able to get this up and running though
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Mr. Patrick Ward Perkins
Suhail from FireCut Nice! I didn't realize Storyblocks was so fully integrated (truly included!) in the Firecut subscription. Thank you for the clarification. That'll make this feature most excellent. Looking forward to Artlist integration (if possible.) Are they open to integration? Would a message to Artlist from my end help in any way? lmk
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Mr. Patrick Ward Perkins
Suhail from FireCut Hi! regarding Storyblocks - I just received an email from Storyblocks using the same email I used for Firecut. When you say that it's (Storyblocks) is "included in your Firecut subscription" do you mean it's a full on Storyblocks account as well? Or is it only accessible via the Firecut extension? Thanks so much for any clarification! patrick.
Suhail from FireCut
Mr. Patrick Ward Perkins Sorry for the unclear message -- what I mean is that you have the rights to use Storyblocks assets that you get through the FireCut extension (see our EULA for full details), rather than having access on their website.
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Mr. Patrick Ward Perkins
Suhail from FireCut Great! That clarifies it nicely. Thank you!