bug_report
in progress
M
M. Lucas Dumas
Two bugs to report for the "Styled" subtitles feature:
When I choose the language for transcription, the default language resets every time I restart the app. I have to switch from "English" to "French", but when I click on "French", it doesn't work right away. I need to first select another language and then click on "French" again for it to work properly.
Lately (this never used to happen), when I transcribe video text, it randomly skips parts of the transcript, even though everything is correctly selected. I've been using the app for over a year and never had this issue before. Today, on a 52-second video, the last 22 seconds weren't processed at all. I had to manually add the missing subtitles by re-transcribing those 22 seconds and inserting them myself.
Thanks a lot in advance, and thank you for this amazing plugin!
App version: 1.1.82, Platform: cep
Suhail from FireCut
in progress
Suhail from FireCut
Hello!
Dropdown selection: We're aware of this bug and it will be fixed in the next version (coming soon)
Transcription: Could you share the audio with us with details on how to reproduce it? Maybe just export the problematic 52-seconds section as mp3 and send to us, and mention what text you are seeing when you transcribe it? -> Send to support@firecut.ai
(It could be a number of things causing the transcription issue - such as audio volume, content of the audio, bg noise, etc.)