bug_report
under review
M
Mr. Patrick Ward Perkins
Hey gang -- here's a pretty big one for you: I tried to export my captions as an SRT so I can do some SEO for the episode, and when it exported to my computer I ended up with a TOTALLY FOREIGN CONVERSATION!! Literally the partial transcript from some other person's podcast episode.
This really made me wary of what's happening to the transcripts for the work I'm doing here - what if I was working on something highly confidential for a client?
Here's how this happened:
- had already made captions
- remembered I needed to export the SRT, so selected all my captions in the timeline and chose "Edit Selected Captions" -- if gave me an error message about it being 20MB or less - but then I saw in the next window that it was green and said "transcript loaded", so I exported the SRT file anyway -- but then when I found the file, dated to today's date on my computer it was this:
1
00:00:00,000 --> 00:00:06,000
Okay gang, this is the video called something like seven habits that save me three hours a day and
2
00:00:06,000 --> 00:00:08,680
what I'm gonna do is I'll
3
00:00:09,500 --> 00:00:11,720
Try a few different hooks, but if we can kind of like
4
00:00:12,459 --> 00:00:17,420
show that you chink the church a chink chink chink I'm gonna say for each habit like how much time it saves and
5
00:00:17,420 --> 00:00:21,240
At the end it's gonna add up to three hours and I'm gonna count down from seven
6
00:00:21,940 --> 00:00:24,120
So let's just let's give it a go and see what happens
7
00:00:25,220 --> 00:00:25,980
testing testing
8
00:00:26,920 --> 00:00:27,320
Good
9
00:00:28,200 --> 00:00:28,720
fantastic
10
00:00:30,140 --> 00:00:31,080
All right
11
00:00:33,300 --> 00:00:35,100
How are we phrasing this
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00:00:38,540 --> 00:00:39,860
Hey friends, welcome back to the
App version: 1.1.74, Platform: cep
Ozan
under review
Hey Patrick, I wanted to immediately let you know that this definitely isn't anyone else's transcript! You've come across the testing transcript that's part of our code 😅.
Regardless, it is a bug that shouldn't happen, and we'll investigate it. It's most likely related to the 20MB error that you mentioned.
M
Mr. Patrick Ward Perkins
Ozan AH! Ok, that's a big relief. Thanks for the super speedy response. FC has the best support of ANY software I've ever used, but still it's nice to have that confirmed again here. You're right, I was a little concerned that this was a privacy issue - but if it's not, I ain't worried! Have a great day!