Feedback

Often when I try to transcribe my clips the feature has a huge delay. Originally I thought it just wasn't working so I'd select the option again thinking maybe I didn't select it properly. Minutes later, sometimes 20min or more i will see the transcribe feature essentially overlap itself and run the procedure as many times as i selected it. I love FireCut. I'm hoping this bug can get fixed. App version: 1.1.86, Platform: cep

I have my own captions preset with a diffrent font but somehow it switches always back to montserrat. So i need to change the font everytime I use the preset App version: 1.1.86, Platform: cep

Upgrading b-rolls from Storyblocks does not work anymore App version: 1.1.86, Platform: cep

Sometimes the captions just don't work. Like AT ALL. I go to Add Captions and click Transcribe and NOTHING happens. So I click about a hundred more times and still nothing. This is not the only bug that is extremely frustrating, there are so many things that sometimes are effortless and take very little time and others that feel like it would've been faster for me to edit manually. To be completely honest, I don't know why I'm paying for this anymore. It's too inconsistent and costs way too much for something that is unreliable. App version: 1.1.86, Platform: cep

Caption dont work, Unknown error App version: 1.1.82, Platform: cep

Hello, the "create captions" option is suddenly not working for some reason. I'm connected to the internet, my license is active/valid, and I just updated to the latest version but nothing has fixed it. Thank you. App version: 1.1.82, Platform: cep

Hey, every sequence I try and add captions to today is giving an error when transcribing. I've tried this on multiple projects with same issue. Updated FireCut, reloaded prem and computer a few times with same issue. Any guidance you can offer would be great! Thank you App version: 1.1.82, Platform: cep

The autocaptions isn't working, never transcripts, always launchs an error App version: 1.1.74, Platform: cep

Can't generate captions/transcribe it showing error to me App version: 1.1.82, Platform: cep

I keep getting an error trying to caption App version: 1.1.82, Platform: cep