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i cant export my video. a message tell me to start a free trial while i have a full active account witch i paid for it App version: 1.0.148, Platform: web

In the captions, there is an automatic line break on a period ".", which is great but is the a way to override this because if Im referring to a Dr. the software alway puts a line break after "Dr." and the doctor's name is alway on the next line. App version: 1.1.95, Platform: cep

Hi FireCut team! I really appreciate the auto captions feature – it’s a huge time saver. However, I’ve noticed that the cuts for the caption graphics often don’t align perfectly with the actual cuts in the video track that the captions are meant for. Sometimes they’re shifted by 10-15 frames, which means I have to manually adjust almost every caption cut to sync with the video, especially on longer projects. This adds a lot of extra time to my workflow. Thanks for considering this improvement! It would make editing with captions much more efficient. App version: 1.1.93, Platform: cep

The tool is removing many portion of the audio. This happened after the trial period ended and after I was charged for one month. Although I have updated to the latest version; this did not work. App version: 1.1.93, Platform: cep

After opening Premier Pro again, I can't access highlight that I made before, with firecut, I only can do it again, I mean I can see the red FC, but not summury in FireCut App version: 1.1.92, Platform: cep

For the caption tool it would be great to be able to highlight certain word/words in a different color from the preset color for the caption style. Perhaps put it into the transcript editor area and allow a color to be selected or have saved preset colors in there that you can highlight a word and change it from the presets typical color. App version: 1.1.91, Platform: cep

Im trying to ad a transcript over a teriode og 2 seconds, since I have a typo. Fist it tells me to make the (out/in) longer than 0,5 sec, but it is already 2 seconds long. And then it just fails multiple times with an error message: ERROR: Unknown error. Ive tried to close both the FireCut extension ang PP. Still the same. App version: 1.1.90, Platform: cep

The plugin is not able to edit anything. I tried silence cutting and repetition removal but process is getting stop with a message "Unknown error". App version: 1.1.88, Platform: cep

Get rid of b rolls watermark, make the interface less buggy App version: 1.0.80, Platform: web (Shorts)

Why does the B roll have storybooks watermark? App version: 1.0.79, Platform: web