Feedback

impossible to use "in and out" for any features.. App version: 2.1.1, Platform: dr

Whats wrong? I keep getting this message: https://www.dropbox.com/scl/fi/ej4jij5wmiphyqrp9c65g/Bildschirmfoto-2025-12-22-um-12.51.24.png?rlkey=dnw1b2dmkk2rz5rw0v7f85kgd&dl=0 Best regards Christoph Soltmannowski. Switzerland info@solt.ch soltmannowski@gmail.com App version: 2.1.1, Platform: dr

The subtitle edit keeps crashing. I add new lines and the app crashes - very frustrating loosing all my work App version: 1.4.2, Platform: dr

Most of the tool give me this error. I cannot add caption. ERROR: Unknown error. It has been reported and we are working on it! In the meantime, please try again, possibly with a shorter sequence, or limiting the scope with in/out points. Any details you can share through the 'Share feedback' menu would be super helpful. Thanks! App version: 2.0.2, Platform: dr

I sent an email to suport already. HELP. I haven't been able to use firecut for davinci for over a week now. Since the second last update. I rolled back to the 3rd last version and it still doesn't work. I'm at a complete standstill. On the verge of getting a refund for my 1 year subscription. Sadly unreliable for my workflow. App version: 2.0.2, Platform: dr

"In and Out point" doesn't work on any features App version: 2.0.2, Platform: dr

i cant export my video. a message tell me to start a free trial while i have a full active account witch i paid for it App version: 1.0.148, Platform: web

In the captions, there is an automatic line break on a period ".", which is great but is the a way to override this because if Im referring to a Dr. the software alway puts a line break after "Dr." and the doctor's name is alway on the next line. App version: 1.1.95, Platform: cep

Hi FireCut team! I really appreciate the auto captions feature – it’s a huge time saver. However, I’ve noticed that the cuts for the caption graphics often don’t align perfectly with the actual cuts in the video track that the captions are meant for. Sometimes they’re shifted by 10-15 frames, which means I have to manually adjust almost every caption cut to sync with the video, especially on longer projects. This adds a lot of extra time to my workflow. Thanks for considering this improvement! It would make editing with captions much more efficient. App version: 1.1.93, Platform: cep

The tool is removing many portion of the audio. This happened after the trial period ended and after I was charged for one month. Although I have updated to the latest version; this did not work. App version: 1.1.93, Platform: cep